Last Updated: [Insert Date]

Welcome to Pelican Sport (“we”, “our”, or “us”). We are committed to protecting your privacy and ensuring the security of your personal information while you shop for your water adventure gear. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pelicansportshoponline.com.

1. Information We Collect

We collect information to provide better services to all our customers. The types of information we collect include:

  • Personal Information: When you make a purchase or create an account, we collect your name, email address, shipping address, phone number, and payment information.
  • Transaction Information: Details about products you purchase, payment method, and order history.
  • Technical Information: IP address, browser type, operating system, referring URLs, and device information.
  • Usage Data: Information about how you interact with our website, including pages visited, time spent, and search queries.
  • Communication Data: Records of your communications with our customer service team.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders for kayaks, paddle boards, and other water sports equipment
  • To provide customer support and respond to your inquiries
  • To improve our website, products, and services
  • To send you transactional emails (order confirmations, shipping notifications)
  • To prevent fraud and enhance the security of our website
  • To comply with legal obligations and enforce our policies

3. Data Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: With trusted third parties who assist in operating our website, processing payments (Visa, MasterCard, JCB, PayPal), and delivering products.
  • Legal Requirements: When required by law or to protect our rights, property, or safety.
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition.

We do not sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information:

  • All transactions are protected by industry-standard encryption (SSL/TLS)
  • Payment information is processed through PCI-compliant payment processors
  • Regular security assessments of our systems
  • Limited access to personal information to authorized personnel only

While we strive to protect your information, no method of transmission over the internet is 100% secure.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data under certain circumstances
  • Opt-out: Opt-out of marketing communications (though we may still send transactional messages)
  • Restriction: Request restriction of processing your data

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences and shopping cart contents
  • Analyze website traffic and user behavior
  • Improve our website functionality
  • Deliver targeted advertisements (through third-party services like Google Ads)

You can control cookies through your browser settings. Disabling cookies may affect certain website features.

7. International Data Transfers

As we serve customers globally (excluding some Asian and remote areas), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website with an updated “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Pelican Sport
6617 North 59th Avenue
Glendale, US 85301
Email: [email protected]