At Pelican Sport, we understand that when you order water sports equipment, you’re not just buying gear – you’re investing in your next adventure. That’s why we’ve designed our delivery process to be as smooth and reliable as our kayaks cutting through calm waters.
Global Delivery for Water Enthusiasts Worldwide
We ship to water lovers across the globe (excluding some remote areas and parts of Asia), bringing our premium kayaks, SUPs, and accessories right to your doorstep. Whether you’re a weekend explorer in Europe, a fishing enthusiast in North America, or a family preparing for summer adventures in Australia, we’ve got you covered.
Our Shipping Options
- Carriers: DHL or FedEx
- Shipping Cost: $12.95 USD
- Processing Time: 1-2 business days
- Delivery Time: 10-15 business days after dispatch
- Best For: Adventurers who can’t wait to hit the water
- Carrier: EMS
- Shipping Cost: Free on orders over $50 USD
- Processing Time: 1-2 business days
- Delivery Time: 15-25 business days after dispatch
- Best For: Those planning future adventures who want to save on shipping
What to Expect After You Order
Our adventure-ready process ensures your gear gets to you efficiently:
- Order Confirmation: You’ll receive immediate email confirmation with your order details
- Processing: Our team carefully prepares your water sports equipment within 1-2 business days
- Shipment Notification: We’ll email you tracking information when your adventure gear is on its way
- Delivery: Your carrier will provide updates until your Pelican Sport products arrive
International Delivery Considerations
For our global customers outside the United States:
- All shipments include necessary customs documentation
- Import duties or taxes may apply depending on your country’s regulations
- Delivery times may vary slightly based on local customs processing
- We recommend checking your country’s specific regulations regarding water sports equipment imports
Our Hassle-Free Return Policy
We stand behind our products just like we stand behind our paddles in strong currents:
- Return Window: 15 days from delivery date
- Condition: Items must be unused and in original packaging
- Process: Contact our customer service team at [email protected] to initiate returns
The Pelican Sport Delivery Promise
Just as we engineer our kayaks and SUPs for maximum performance on the water, we’ve designed our delivery process to get your adventure gear to you:
- Reliably: Partnering with world-class carriers
- Transparently: Clear timelines and tracking
- Efficiently: Fast processing times
- Affordably: Competitive shipping rates and free options
Because we know the water is calling, and we want to help you answer that call as quickly as possible.
Ready to start your water adventure? Browse our collection of kayaks, paddle boards, and accessories today, and choose the delivery option that best suits your adventure timeline!